Adhesives Magazine

Asymtek Receives Service Excellence and New Product Innovation Awards at APEX 2009 (4/20/09)

April 20, 2009

Asymtek, a Nordson company and a leader in dispensing, coating and jetting technologies, announced that it received two prestigious awards during APEX 2009. For the sixth consecutive year, Asymtek has won the Circuits Assembly Service Excellence Award, receiving the highest customer service ratings in the dispensing category for electronics assembly equipment suppliers. In addition, Asymtek’s DispenseJet® DJ-100 jet dispensing system won the New Product Innovation (NPI) Award in the Dispensing category.  Also sponsored by Circuits Assembly, the NPI Awards recognize the leading new products for electronics assembly during the past 12 months.

The Service Excellence Awards honor companies in the electronics industry that excel in technical service.  Customers of each entrant evaluate the company in five areas: dependability; ease-of-use; responsiveness; technology; and value for price. 

“Asymtek is becoming synonymous with Service Excellence, as witnessed by its wins in six straight years in the Dispensing category,” said Mike Buetow, editor in chief of Circuits Assembly."Asymtek exemplifies the commitment to excellence in innovation and customer service that makes customers come back again and again."

The NPI Awards were selected by an independent panel of practicing industry engineers who evaluated the entries on the basis of creativity and innovation, compatibility with existing technology, cost-effectiveness, design, environmental friendliness, expected reliability, expected maintainability/reparability, flexibility, performance, and user-friendliness.

Asymtek offers three models of DispenseJet piezo-electric jets for dispensing different types of fluid: the DJ-100 Standard, the DJ-100 NC for low viscosity materials, and the DJ-100 GH, designed for highly viscous fluids.

Circuits Assembly announced the awards at a ceremony held during the APEX 2009 trade show in Las Vegas on March 30, 2009.

For more information, visit www.asymtek.com.