Just when you thought you had satisfied your ISO requirements, up pops an article in this issue on ISO 9000:2000 — The New Quality Standard (pg. 42).
Since its inception in 1987, a quarter of a million organizations have registered to ISO 9000, a series of international standards that establish Quality Management System requirements. According to the article’s authors, Clyde Pearch and Jill Kitka, Eagle Group USA, Inc., Troy, Mich., ISO 9000 is by far the most influential initiative that grew out of the quality movement of the early ‘90s.