Meeting Expectations

Expectations are a big part of business.

It was a simple email message, but it gave me pause. I had responded to an inquiry within minutes of its arrival in my email inbox, and received a compliment back, praising my prompt response. I was surprised not only that my response time was noticed, but that it was acknowledged with such positivity. Hadn’t I just been doing my job?

Expectations are a big part of business. In this issue, we preview three industry events for which all expectations are high: the World Adhesive and Sealant Conference; the Adhesive and Sealant Council’s Fall Convention and Expo; and the Assembly Show.

Going above and beyond—whether it’s as part of a corporate philosophy or without consciously intending to—can help companies to succeed in their business. An article in this issue examines several test methods that can evaluate flow and tack, thus ensuring that the adhesives and sealants meet their required performance expectations. Click here for the story.

Assembly is a dominant end use for adhesives and sealants. Our special end user section for assembly applications begins with an article detailing a new static mixing method that provides complete mixing of 2K adhesives in a shorter length than earlier 2K techniques.

Transportation adhesives and sealants aren't limited to the typical cars, trucks, and boats. This case study looks at how Griffon Hoverwork, a designer and manufacturer of technically advanced hovercrafts, collaborated with SCIGRIP to develop and produce its latest vessel.

Lightweighting is a term that comes up time and again in our industry, and for good reason. By reducing the weight of a vehicle, fuel costs can drop significantly. In “Delivering Value," the author writes, “Currently delivery costs can account for up to 10% of the cost of online purchases; therefore, retailers must ensure that vehicles are as efficient as possible so that this cost can be reduced.” Click here for more.

I hope this issue meets—or exceeds—your expectations. Is there a topic you’d like to see more coverage of, or other thoughts you’d like to share? Drop me a line at mcphersont@bnpmedia.com and let me know. ASI

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Teresa McPherson was the former Editor of Adhesives & Sealants Industry. She has held several editorial positions during her more than 20 years with BNP Media. She holds a bachelor’s degree in English and journalism from Eastern Michigan University.