More than any single piece of lab equipment, a successful R&D team’s most vital tool is a flexibility mindset. Market demands continue to push developers and formulators to stretch the boundaries of what is achievable. In addition, customers are creative and don’t always evaluate or use products in the way they were originally intended.
Though powerful and necessary, diligent lab work and experience also aren’t always enough to enable a development team to find the best answer to a formulation problem. Finding innovative solutions to meet numerous ever-evolving demands encourages collaboration throughout the supply chain, from suppliers and formulators to customers, while lack of internal expertise or resources often prompts companies to seek third-party development assistance. Commercial success requires flexibility, as well as technical excellence.