QUESTION: The adhesives we use are now available from more than one supplier. How can we feel comfortable when changing to a new supplier?
ANSWER: There must be a reason for asking this question—is it to get a better price or more reliable delivery, for example? When considering a new supplier, make a checklist of the benefits your current adhesive supplier gives you in terms of product performance, quality, and service. In addition, make sure you recognize any weaknesses.