ASYMTEK Receives Best New Product and Service Excellence Awards at IPC APEX 2020
A closed-loop flow control system earned ASYMTEK the New Product Introduction award, while the Service Excellence Award was presented as a result of high customer service ratings.
ASYMTEK, a part of Nordson Electronic Solutions, recently announced that it received two awards at IPC APEX Expo 2020: New Product Introduction (NPI) and Service Excellence. The Qadence™ closed-loop flow control system earned the NPI award in the Dispensing category. The Service Excellence Award was presented to ASYMTEK for receiving the highest customer service ratings in the Dispensing category, as judged by its own customers.
The NPI award is based on products’ creativity and innovation; compatibility with existing technology; cost effectiveness; design; expected reliability; flexibility; expected maintainability/reparability; performance; user friendliness; and speed/throughput. ASYMTEK reports that its Qadence system maintains a stable dispensing flow rate by monitoring and adjusting fluid volume and automatically compensates for viscosity changes related to temperature, humidity, and batch-to-batch variation.