ChemPoint.com Inc., a subsidiary of Univar Solutions Inc., recently announced that DuPont has expanded its agreement with ChemPoint for the sale and distribution of DuPont’s cellulosic and poly (ethylene oxide) offerings in industrial applications throughout Mexico. The agreement will extend DuPont’s footprint in Mexico’s industrial market to meet the demand for cellulosic and poly (ethylene oxide) ingredients.
DuPont and ChemPoint have an existing order, delivery, and service model specifically designed to help meet customer needs in industrial applications. Impacted products include ETHOCEL™ ethylcellulose polymers, METHOCEL™ cellulose ethers, POLYOX™ water-soluble polymers, and WALOCEL™ CRT. Univar Solutions and DuPont will reportedly work together to enhance the customer experience by providing a higher degree of service and support, driven by a dedicated technical marketing and sales team focused on DuPont’s cellulosic and poly (ethylene oxide) offerings in industrial applications.
ChemPoint reports that its industrial cellulosics team acts as an integrated extension of DuPont to facilitate customer needs for market insights, product selection, technical assistance, order placement, and fulfillment. In addition, customers receive support from ChemPoint’s customer service and supply chain professionals to help meet delivery times and provide high levels of service.
“Our goal in all regions is to enhance the customer’s buying experience and provide a high degree of service for cellulosic and poly (ethylene oxide) product requirements,” said Rick Hoener, ChemPoint global managing director. “As an integrated extension of DuPont, ChemPoint offers a comprehensive product portfolio and is well situated to facilitate a customer’s need for product grade optimization, technical support, order placement, and fulfillment of thickeners and film formers.”
“DuPont is excited to expand our partnership with ChemPoint into Mexico,” said Klairie Gounaridi, DuPont’s Global Specialty Solutions commercial leader. “ChemPoint’s unique business model helps enable us to quickly adapt to today’s shifting needs. Thanks to their unique digital capabilities, we can reach customers faster and more efficiently, and support them in numerous applications.”